Support That Actually Helps
Suffolk-based team who understand UK construction. Email us, call us, or book a video call. We respond quickly because we know your time is money.
Real People, Real Help
We're a small team based in Suffolk who genuinely care about helping you get the most from EasyEstimate. No overseas call centres, no chatbots, no endless hold music.
24-hour email support is included with every account. Need more? Upgraded support packages and onboarding options are available.
Ways to Get Help
Choose the option that works best for you
Email Support
Send us a question anytime. We monitor tickets around the clock and often reply within hours, even outside normal office hours.
Phone Support
Sometimes it's easier to talk. Call us during office hours and speak directly to someone who knows the software inside out.
In-App Help
Guidance built right into the software. Tooltips, walkthroughs, and contextual help wherever you need it.
Why Our Support is Different
We're not a faceless corporation — we're builders helping builders
We Know Construction
Our team understands UK building. We speak your language — blockwork, first fix, snagging — not generic tech support scripts.
Free Support Included
24-hour email support is included free with every account. No per-incident fees — just help when you need it.
Upgrade Options
Need faster responses or dedicated support? Upgraded packages available for businesses that need priority assistance.
Onboarding Packages
Getting started? Our onboarding packages include personalised training and setup help to get your team up and running quickly.
Get in Touch
Have a question? We'd love to hear from you.
Office hours: Monday – Friday, 9am – 5pm
Ready to Get Started?
Try EasyEstimate free — and know that help is always available when you need it.